Star Shipping FAQ!!!

» How will the website know I'm a Star Shipping member?

» What other wineries accept my Star Shipping membership?

» How do I use Star Shipping on the other wineries' websites?

» Is Star Shipping retroactive?

» Do I receive complimentary shipping when making purchases at the winery tasting room?

» Does my Star Shipping membership pay for shipping of non-wine items?

» I have items in my cart, why don't I see the paid shipping option?


How will the website know I'm a Star Shipping member?

You will need to log in to your account using your email and password. If you update your email address, please be sure to do this with all of your accounts, so you can redeem your Star Shipping benefits at every checkout.

» back to top

» What other wineries accept my Star Shipping membership?

Participating wineries include:

» Bottle Collective
» Mount Veeder Winery
» Robert Mondavi Winery
» The Dreaming Tree

» back to top

» How do I use Star Shipping on the other wineries' websites?

Log in to your account and shop the website normally and add your desired wines to the shopping cart. Once you are ready to checkout, you will see that all shipping fees have been waived on your order if it is over $49 and ground shipping was selected.

» back to top

Is Star Shipping retroactive?

No, the program begins after you purchase your annual membership.

» back to top

Do I receive complimentary shipping when making purchases at the winery?

Star Shipping applies to all orders placed online, over the phone, or when visiting our Tasting Room. To place an telephone order, please call (877) 584-4903.

» back to top

Does my Star Shipping membership pay for shipping of non-wine items?

No, Star Shipping applies to shipments of wine only and does not apply to merchandise or gift sets.

» back to top

I have items in my cart, why don't I see the paid shipping option?

Be sure that you have at least $49 of wine in your cart. If it is your first time shopping on this particular website, be sure that you are using the email address that was used to purchase Star Shipping.

» back to top

You must be of legal drinking age in your country to enter this site. Please enter your date of birth below and press "Enter".

Are you years or older?

OR

Verify age via Facebook

We support the Century Councils fight against underage drinking and drunk driving. To learn more, visit their website at: www.centurycouncil.org

We will not share your information or post to your Facebook wall without your permission.

Please enjoy our wines responsibly. © SIMI Winery, Healdsburg, CA

Our Privacy Policy and Terms & Conditions have changed. By using this website, you agree to the Privacy Policy and Terms and Conditions of use.